FREQUENTLY ASKED QUESTIONS
Find quick, clear answers to common questions about renting storage at Atrium Storage in Groton, CT.
Where is Atrium Storage located?
Atrium Storage offers two convenient self storage locations in Groton, CT: 1380 Gold Star Hwy, Groton, CT 06340, and 1010 Poquonnock Rd, Groton, CT 06340.
Both locations serve customers from Groton, New London, Mystic, Waterford, Ledyard, Stonington, and surrounding communities.
What are the office hours?
Our office is available Monday through Sunday, 7:00 am to 1:00 am, giving you extended access to customer support when you need it.
What are the access hours?
Tenants can access their storage units Monday through Sunday, 5:00 am to 9:00 pm, making it easy to stop by before or after work.
Am I required to store long-term?
No. Atrium Storage offers flexible month-to-month rentals, so you’re not locked into a long-term contract.
What am I not allowed to store?
For safety reasons, tenants may not store hazardous materials, flammable liquids, explosives, illegal items, perishable food, or living things. If you have questions about a specific item, our team is happy to help.
What unit size do I need?
The right unit size depends on what you’re storing. Check our online size guide, or our team can help you choose the best size.
How do I pay my storage bill?
You can easily manage your account with online bill pay. We also offer Auto-Pay with a No Late Fee Guarantee, helping you avoid missed payments and extra fees.
How do I rent a unit?
Renting is quick and convenient. You can complete the entire move-in process online, or contact our team if you prefer personal assistance.
What documentation do I need to rent a unit?
A valid government-issued photo ID is typically required to rent a storage unit. Additional details will be confirmed during the rental process.
What storage options do you offer?
Atrium Storage offers a variety of secure self-storage units suitable for personal storage, moving, downsizing, student storage, and business use.
What security features do you offer?
Both locations prioritize protecting your belongings with 24/7 video surveillance, gated access, and perimeter fencing designed to deter unauthorized activity and provide peace of mind.